FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What's your MOQ?

Kids bikes=300 pcs,
Adult bikes =150 to 200 pcs.
We accept mixed models in one container.

What's your payment term?

30% T/T deposit, 70% T/T against Master BL copy.
100% irrevocable L/C at sight.

What's your warranty for your bicycle?

Frame and fork: 1 year's warranty
Other parts: 6 months.

Do you accept OEM customer's orders?

Yes. We also offer free ODM services.

How long is the delivery time for an order?

In general, it takes about 45-55 days to get an order ready. But it may take some extra time, according to your actual quantity and complexity of your order details. For example, if your order is covering some details specially developed for you, the delivery time may be longer.

What's your bike quality situation?

We will check with buyers about quality levels and strictly comply with them. CPSC/EN or ISO, etc. Our company have been audited and approved by SGS.
For countries or regions, where compulsory norms are not required, we offer 1 year warranty of frames.

Will you deliver the right products as I ordered? How can I trust you?

The core culture of our company is based on integrity and honesty.
Holding the advanced status in technology, quality, and after sale servicing of the products is our base for development.


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